Yes. In compliance with Texas state law and regulations, we maintain liability insurance coverage on all of our inflatables. You have the right to inquire about the insurance status of any inflatable rental company you are considering. You may also request to see their current inspection sticker to ensure compliance with safety regulations. Your safety is paramount, and we prioritize it even if it necessitates canceling an event due to unsafe conditions or inclement weather.

Yes. In compliance with Texas state law and regulations, we have an inspector from The National Association of Amusement Ride and Safety Official (NAARSO) do annual inspections of our inflatables. You have the right to inquire about the inspection status of any inflatable rental company you are considering. You may also request to see their current inspection sticker to ensure compliance with safety regulations. Your safety is paramount, and we prioritize it even if it necessitates canceling and event due to unsafe conditions or inclement weather.

We closely monitor weather forecasts. If severe weather is predicted on the day of your event, we won't be able to set up outdoors. To ensure a smooth experience, we recommend having a backup indoor space, if possible, in mind for your rental. If an indoor space isn't available, we'll be happy to reschedule your event for a mutually agreeable date and apply your deposit and any additional payments to the new booking.

A contract must be signed prior to each event in which both parties agree that if any equipment is damaged during your event, the full amount of the damaged equipment must be paid.

The installation time for your equipment will depend ​on its size and complexity. Here's a general guideline: ​Small equipment (30 minutes or less): This includes ​basic setups that require minimal assembly or ​connection. Standard equipment (1-2 hours): This ​covers most equipment and involves tasks like ​securement, connection to utilities, and basic testing. ​Large or complex equipment (More than 2 hours): This ​may involve extensive assembly, configuration, or ​integration with existing systems. Equipment ​collection: Please note that collecting the equipment ​may take slightly longer than installation due to the ​final inspection and breakdown process.

All our equipment has a duration of 6 hours in each ​event. Pricing for additional time varies per item.

Face paint, slime, confetti, glitter, crayons, and ​anything that could damage our equipment is ​PROHIBITED, including food and drinks. Anything else ​that damages our equipment that is not mentioned ​here will result in extra expense as the equipment will ​need to be replaced and the lessee will assume full ​responsibility.

Yes! Our soft play packages are designed for use both ​indoors and outdoors. Other equipment will be based ​on the size and discussed at consultation.

Yes, we do. It is extremely important that an adult is in ​the soft play area (ball pits, bounce houses) with the ​children. Although our equipment is extremely safe, ​the kids will be kids and adult supervision is necessary ​at all times.

Delivery fees may exist based on your event location. The first 20 miles are free, then each additional mile will incur a charge of $2.50 per mile from our warehouse in Kyle, TX. Give us a call to learn more: 512-649-9233

Absolutely. After each event we clean and disinfect ​each of our equipment with the best and safest ​products.

The security deposit is NOT refundable. NO refunds will ​be made on cancellations within one week of the event. ​NO refunds will be made after the installation of the ​equipment has been made. No refund will be made in ​case of rain or severe weather; the deposit of the event ​will be destined for a new event on a new date of your ​choice. All services may be cancelled if received in ​writing via paper or email no later than one week prior ​to the event.